ISO 19011:2018 Auditing MGMT Systems Training by Tonex
This comprehensive training course on ISO 19011:2018 Auditing Management Systems by Tonex equips participants with the essential skills and knowledge required to conduct effective audits in accordance with international standards. The course covers the principles of auditing, audit processes, and the application of ISO 19011 in various management systems contexts.
Learning Objectives:
- Understand the principles and concepts of ISO 19011:2018.
- Gain proficiency in planning, conducting, and managing audits in diverse management systems.
- Learn to interpret and apply auditing guidelines within the framework of ISO 19011.
- Acquire skills for effective communication and reporting during the audit process.
- Develop the ability to identify and address nonconformities in management systems.
- Enhance audit leadership and teamwork capabilities for successful audits.
Target Audience: This course is designed for:
- Quality Managers
- Internal Auditors
- Compliance Officers
- System Managers
- Process Owners
- Individuals involved in the implementation or maintenance of management systems
Course Outline:
Introduction to ISO 19011:2018
- Overview of ISO 19011
- Importance of auditing in management systems
- Key principles and concepts in ISO 19011
Audit Planning and Preparation
- Developing an audit plan
- Identifying audit objectives and criteria
- Selecting the audit team and defining roles
Conducting the Audit
- Opening and closing meetings
- Collecting and evaluating audit evidence
- Techniques for effective interviewing
Audit Reporting and Communication
- Writing clear and concise audit reports
- Communicating audit findings to stakeholders
- Addressing challenges in reporting
Nonconformities and Corrective Action
- Identifying nonconformities in management systems
- Root cause analysis techniques
- Developing and implementing corrective actions
Continuous Improvement in Auditing
- Reviewing and improving the audit process
- Implementing feedback mechanisms
- Enhancing audit team competence and performance